A 12-month fixed-term welcome clerk post at the centre reception of the Royal Devon University Healthcare NHS Foundation Trust, supporting the Diabetes & Endocrine Team. The work is front-of-house reception and an efficient clerical service, with clear communication to patients, relatives and staff. It is split across two part-time contracts of 22.5 and 20 hours, and existing NHS staff may be able to take it as a secondment. Preference goes to staff with Priority or At Risk status, including NHS At Risk staff across Devon.
What the job involves
- Provide a proactive, professional welcome at centre reception as the public face of the Trust
- Deliver an efficient administrative and clerical service to the Diabetes & Endocrine Team
- Communicate effectively with patients, relatives and staff to support the smooth running of the ward
- Give excellent customer care, including to distressed and anxious patients and relatives, with tact and empathy
- Keep all information secure and maintain confidentiality at all times
- Maintain the professional image of the Trust at all times
What’s offered
- Funding for a care certificate, degree or leadership qualifications
- Study days, CPD and rotational placements
- 27 days' paid annual leave plus bank holidays, rising to 33 days
- Occupational health services, counselling and onsite wellbeing activities
- Flexible working schemes and family friendly policies
- Staff discounts, including Blue Light Card and health service discounts
- Salary sacrifice options including an onsite nursery at Exeter, car lease and cycle to work
- NHS Pension scheme
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Contact Details:
The Methodist Church in Britain Recruitment Team
