This receptionist post at Pinhoe View, the Exeter hospital run by Elysium Healthcare, puts the holder at the front door of the site. Duties centre on greeting and signing in visitors, handling incoming calls, and tracking keys and alarms, alongside admin support for managers and colleagues. The work follows rotating weekday early and late shifts plus one weekend in three. All candidates must pass a DBS check.
What the job involves
- Act as first point of contact for staff and visitors, answering inbound calls and transferring them or taking messages
- Greet visitors, direct them appropriately and inform relevant staff of their arrival promptly
- Ensure visitors sign in, are issued visitor passes and sign out when leaving site
- Allocate and sign out keys and alarms to staff, sign them back in, and keep accurate key management records for regulatory purposes
- Ensure visitors read and sign the contraband item list
- Complete daily radio response checks
- Provide administrative support to managers, colleagues and service users
- Ensure compliance with organisational policies, procedures and best practice
- Maintain professional conduct and manage stressful situations
Qualifications
- GCSE English at grade C or above, or equivalent
Experience
- Experience using office software, including email, calendars, Word and Excel
Skills & knowledge
- Consistently professional conduct
- Establishing and maintaining positive working relationships
- Managing stressful situations
- Maintaining confidentiality at all times
- Working accurately and diligently with minimal direct supervision
- Prioritising duties and responsibilities
Checks & eligibility
- DBS disclosure
What's offered
- 33 days annual leave including bank holidays, plus birthday off and option to buy additional leave
- Pension contribution
- Life assurance
- Career development and training
- Ely-Vate rewards and benefits platform
- Blue Light Card discounts
- 24/7 GP service and second medical opinion
- Free meals and onsite free parking
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Contact Details:
The Methodist Church in Britain Recruitment Team
