Independent Living Advisor in Hampstead

Independent Living Advisor in Hampstead

Hampstead Full-Time On-site
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This permanent Independent Living Advisor post sits within The Guinness Partnership's sheltered housing schemes, reporting to the Independent Living Manager. The work centres on day-to-day housing management for older residents, from supporting prospective tenants through viewings and moving in to explaining tenancy rights and advising on benefits. It is a floating role covering several schemes, so regular travel is central to the job. A full UK driving licence and access to a vehicle are required, and interviews are held on MS Teams on 13 and 16 November.

What the job involves

  • Build relationships with residents and deliver housing management services across sheltered schemes
  • Support prospective tenants through viewings and the moving-in process
  • Ensure residents understand their tenancy agreements, including rights and responsibilities
  • Advise residents on financial support, including housing-related benefits
  • Signpost or refer residents to services such as assistive technology, property adaptations or additional support
  • Carry out scheme inspections
  • Ensure health and safety standards are met across schemes
  • Monitor contractor performance to maintain service standards
  • Travel across schemes in the region as part of a floating role

What's required

Experience

  • Experience of supporting older people and promoting independent living

Skills & knowledge

  • Excellent communication skills, both written and verbal, able to explain complex information clearly
  • Good administrative and numeracy skills
  • Proficiency in Microsoft Office applications
  • Commitment to equality, diversity and inclusion
  • Able to work independently as well as part of a team

Checks & eligibility

  • Full UK driving licence
  • Access to your own vehicle for business travel

What's offered

  • Mileage expenses reimbursed per mile for business travel
  • Some flexibility around working hours, to be discussed at interview

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Contact Details:

The Methodist Church in Britain Recruitment Team