Part-time medical receptionist post at Rutherford Medical Centre, a training general practice with a team of receptionists, secretaries, GPs and nurses. The role centres on reception and telephone contact with patients, processing prescriptions and post, and booking or cancelling appointments. The hours are Tuesday, Wednesday and Friday afternoons, 1.30pm to 6.30pm. Customer service experience is essential, while GP experience is not, as full training is given.
What the job involves
- Main reception duties
- Dealing with patients at reception and over the telephone
- Processing prescriptions
- Processing mail
- Booking and cancelling appointments
- Signposting patients to the appropriate service
- Assisting with the smooth running of reception
- Providing general assistance to the practice team
- Dealing with patients and visitors in a friendly, competent and confident manner
- Other administrative duties
Experience
- Customer service experience
Skills & knowledge
- Excellent communication skills
- Excellent customer service skills
- IT skills or qualification
- Working well under pressure
Nice to have
- Previous experience working in a GP practice
- Experience of IT systems
- Experience of EMIS
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Contact Details:
The Methodist Church in Britain Recruitment Team
