This permanent post sits in Gravesham Borough Council's parking enforcement service, covering the whole borough. The officer patrols on street and in car parks, on foot and by vehicle, issuing penalty charge notices to vehicles breaking parking restrictions, and helps residents with council enquiries. It is a front-line role working a seven-day rota on a full-time 37-hour week. Applicants need a full UK driving licence and full DBS clearance.
What the job involves
- Enforce parking restrictions on street and in car parks, on foot and by vehicle, across the borough
- Issue penalty charge notices to vehicles parked in contravention of restrictions in force
- Assist the public with council-related enquiries to a high standard of customer service
- Report street issues such as potholes, streetlights, abandoned cars, graffiti and rubbish to the relevant department or agency
Skills & knowledge
- Good literacy and numeracy skills
- Good communication skills
- Ability to deal calmly and professionally with difficult situations
- Understanding of the importance of good customer service
Checks & eligibility
- Full DBS clearance
- Full UK driving licence
Other
- Ability to work a seven-day shift pattern
Nice to have
- Parking enforcement experience
- Basic knowledge of the Highway Code and Traffic Management Act 2004
- Experience of working in a public-facing role
- Ability to work well as part of a team
- Familiarity with the local area
What’s offered
- Minimum 23 days' holiday plus paid bank holidays
- Local Government Pension Scheme membership
- Career development, training opportunities and e-learning access
- Eye care vouchers and VDU glasses
- External occupational health service and 24/7 employee assistance programme
- Cycle to Work Scheme
- Free parking
- Octopus Electric Vehicles salary sacrifice scheme
#J-18808-Ljbffr
Contact Details:
The Methodist Church in Britain Recruitment Team
