Gravesham Borough Council is recruiting three people for the casual food and beverage team at The Woodville theatre, covering the bar, café and front of house. The work centres on serving customers in the Spotlites Café and Kent Room Bar, selling merchandise and confectionery, greeting visitors and helping with seating and safety, then clearing the venue after events. Hours are casual and fitted to the business's needs, with no fixed pattern. Candidates need Level 2 English and maths and customer service experience.
What the job involves
- Operate and serve in the food and beverage areas, including the Spotlites Café and Kent Room Bar
- Promote and sell merchandise and confectionery
- Meet and greet visitors at the front of the venue
- Assist with seating and customer safety within the venue
- Clean the venue after events
- Work flexibly across bar, café and front of house tasks, at hours that suit the business
- Deliver a professional, courteous service that raises the profile of each area
Qualifications
- English and maths Level 2
Experience
- Demonstrated experience in a customer service environment
Skills & knowledge
- Ability to work on own initiative to resolve issues
- Working knowledge of IT packages
- Knowledge of health and safety in the workplace
- Excellent communication skills and a calm, confident disposition
Nice to have
- Proven experience in a similar position
- Customer care or customer service qualification
- Knowledge of the arts and entertainment industry
What’s offered
- Paid holiday allowance accrued at 12.07%
- Local Government Pension Scheme membership
- Career development, training opportunities and e-learning access
- External occupational health service
- Cycle to Work Scheme
- 24/7 employee assistance programme (EAP)
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Contact Details:
The Methodist Church in Britain Recruitment Team
