Counsellor EAP (UK GLASGOW)

Glasgow Full-Time On-site

Counsellors and psychotherapists are wanted for the Employee Assistance Programme (EAP) clinical team at HealthHero Integrated Care, a part-time post. The work is short-term confidential counselling for employees whose personal or work-related problems affect their health, covering initial assessments, triage, risk assessments and a managed caseload. The role is hybrid with at least one office day, and delivered by phone or video across rotating day, late, middle and overnight shifts. Applicants need full counselling qualifications and BACP or COSCA registration.

What the job involves

Provide short-term confidential counselling to employees on personal and work-related issues affecting their health and wellbeing
Carry out initial clinical assessments and triage client needs, directing individuals to appropriate clinical pathways
Deliver support via booked assessments, in-the-moment support or single sessions, by telephone and/or video
Carry out risk assessments and follow the Safeguarding and Risk Protocol process
Manage a caseload of clients requiring structured counselling, depending on contracted hours and service needs

What’s required

Qualifications

Professional qualification as a counsellor or psychotherapist, L4 or above in counselling

Registration & licences

BACP or COSCA registered status, or similar

Skills & knowledge

Good IT skills with working knowledge of the Microsoft Office suite
Proficiency in written and oral English
Strong clinical background with excellent assessment skills
Sound clinical decision-making while holding professional boundaries
Teamwork with excellent time management, communication and organisation skills
Working under pressure in a busy environment, staying aware of clients and the service

Checks & eligibility