This administrative post sits within Phoenix Futures' Scottish Residential Service, the addiction recovery charity's residential rehab centre. The work centres on finance transactions, customer relations and data management, along with running referrals and admissions and providing secretarial support to managers. It supports a drug- and alcohol-free therapeutic community of 31 residents on programmes of three or six months, for adults aged 18 and over. Admin or comparable experience and a commitment to the charity's values are needed.
What the job involves
- Provide administrative support across the residential service, focused on finance transactions, customer relations and data management
- Cover the service's administration
- Oversee the referral and admissions processes
- Provide secretarial and other support to managers and the wider staff team
- Support the management set-up in the day-to-day running of the service
Experience
- Relevant experience of work in admin or a comparable field
- Interest in working in the voluntary sector
Skills & knowledge
- Excellent written and verbal communication
- Good administrative skills
- Drive to set high work standards and meet targets
- Willingness to meet the needs of internal and external customers and service users, seeking continual improvement
Other
- Commitment to ongoing learning and development
- Active demonstration of the organisation's values and beliefs
What’s offered
- Season ticket loan
- Pension scheme
- Life assurance
- Occupational sick pay
- Eye-care vouchers
- Regular wellbeing talks and activities
- Continuous training and career development via the PXL learning management system
- 24/7 Employee Assistance Programme by telephone and online
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Contact Details:
The Methodist Church in Britain Recruitment Team
