Service Delivery Lead post with Shaftesbury North East, which supports adults with disabilities to live independently. The role leads the service's day-to-day quality, improvement and staff development so people receive tailored, person-centred care. Work centres on building daily living skills, supporting people in their own homes and helping them take part in local community life. Candidates need a Level 5 health and social care qualification or a commitment to gain one, and an enhanced DBS/Access NI check applies.
What the job involves
- Take full ownership of service delivery, quality and continuous improvement
- Develop and embed effective systems and processes
- Support, motivate and develop staff to deliver professional, flexible and personalised care
- Ensure compliance with all regulatory and quality standards
- Work collaboratively with governing bodies and partners
- Contribute to service development and new business opportunities
Qualifications
- Level 5 qualification in Health & Social Care, or willingness to work towards it
Experience
- Experience supporting adults with a range of disabilities and support needs
Skills & knowledge
- Confidence leading teams and driving service quality
- Shared commitment to Shaftesbury's values and person-centred, community-focused support
Checks & eligibility
- Enhanced DBS/Access NI check
What’s offered
- 25 days' annual leave plus 8 bank holidays, rising to 28 days after 5 years
- Pension scheme
- Employee Assistance Programme
- Excellent training package and ongoing development
- Gift vouchers for all staff linked to CQC rating (£30 for Good, £50 for Outstanding)
- Personal recognition letters from the Executive Leadership Team and gift vouchers up to £50 for going above and beyond
- Birthday off from annual leave for frontline care staff
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Contact Details:
The Methodist Church in Britain Recruitment Team
