Financial Wellbeing and Energy Advice Worker

Financial Wellbeing and Energy Advice Worker

Full-Time On-site
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The Financial Wellbeing and Energy Advice Team at CHAS, which supports families of children with life-shortening conditions, is recruiting to a temporary post funded by a Scottish Gas Network grant until September 2028. The role gives one-to-one advice to families on welfare benefits, income, money and energy, including casework and applications to benevolent funds. It is hybrid, with one office day a week and regular home visits across Grampian and Highland, so a driving licence and car are essential. A PVG check applies.

What the job involves

  • Provide one-to-one support to families of children with life-shortening conditions on income maximisation, welfare benefits, money advice and energy advice
  • Explain benefit entitlements and support families through applications and casework
  • Help families identify ways to maximise income and strengthen financial wellbeing
  • Provide impartial energy advice and information on energy efficiency
  • Support applications to benevolent funds, trusts and other sources of financial help
  • Signpost or refer families to specialist services when further support is needed
  • Build relationships with external organisations, partners and volunteers
  • Undertake home visits and manage own diary, caseload and varied workload

Experience

  • Experience of welfare benefits, money, income maximisation or energy advice

Skills & knowledge

  • Confidence managing casework and supporting people through applications and complex processes
  • Ability to explain detailed information clearly, sensitively and in accessible language
  • Commitment to impartial, accurate and person-centred advice
  • Strong relationship-building and ability to work collaboratively with colleagues and partner organisations
  • Good organisation and record keeping
  • Practical advice skills, sound judgement and a family-centred approach

Checks & eligibility

  • PVG check (children and protected adults)
  • Driving licence and access to a car, with willingness to travel for home visits

What’s offered

  • Generous annual leave
  • Option to join the Local Government pension scheme
  • Incremental salary progression
  • Blue Light discountsHealth and wellbeing support, including an employee assistance programme
  • Wide range of learning and development opportunities
  • Guidance from colleagues with specialist expertise in financial wellbeing, welfare benefits and energy support
  • Flexible hybrid working with home visits and managing own diary

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Contact Details:

The Methodist Church in Britain Recruitment Team