Registered nurses and paramedics are sought for the Remote Monitoring Service at North Hampshire Urgent Care, a fixed-term post until August 2028. The work is clinical assessment and monitoring by phone and video, with oversight of clinical support workers and escalated cases across a level 2 and level 3 service. Despite the name, the post is on site, not remote, on a seven-day rota of 08:00 to 20:00 that includes weekends and bank holidays. No visa sponsorship is available, so candidates need an existing right to work.
What the job involves
- Assess, monitor and support patients remotely by telephone and video, making clinical decisions
- Manage onboarding and discharge from the Level 3 virtual ward
- Respond to digital platform alerts and identify patients needing urgent intervention
- Provide clinical oversight, training and advice to clinical support workers and accept their escalated cases
- Oversee cases escalated outside the Remote Monitoring Team
- Oversee the remote monitoring platform so patients are not missed at the right level of escalation or follow-up
- Initiate emergency care through the most appropriate services when needed
- Work with GPs, community teams and the multidisciplinary team, covering and sharing roles where required
- Educate patients in self-care and support them to make informed choices about their treatment
- Promote health and wellbeing through health promotion, education and screening
- Keep accurate, contemporaneous records on electronic systems including EMIS Web
- Contribute to service development, pathway development and audit
Qualifications
- Degree-level education
- Post-registration training in long-term conditions, urgent care or remote monitoring
Registration & licences
- Current full membership of the NMC or HCPC
Experience
- Significant clinical experience working autonomously
- Managing undifferentiated initial patient contacts, with clinical decision-making and risk assessment
- Experience in urgent care, primary care, same day care or integrated urgent care services
- Leading, supervising or managing non-registered clinical staff
Skills & knowledge
- Excellent verbal, written, liaison and negotiation skills, adapting communication for unwell patients
- Leading, motivating and supervising others, supporting performance management
- Working independently and self-motivated, prioritising own workload to changing and tight deadlines
- Working effectively in a team and building effective working relationships
- Proficiency in standard office software, email and databases
Checks & eligibility
- Existing right to work in the UK at the time of application
Other
- Willingness to work flexibly, including weekends, to meet service needs
- Understanding of equality, diversity and inclusion, and maintaining confidentiality
Nice to have
- Awareness of, or experience using, remote monitoring platforms
- Postgraduate qualification in advanced clinical practice, digital health, leadership, education, management or a related subject
- Experience in a remote monitoring service, virtual ward or telehealth service
- Experience managing patients with frailty
- Track record of service development, transformation or pathway development
- Experience supporting CQC inspections, regulatory compliance or quality assurance
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Contact Details:
The Methodist Church in Britain Recruitment Team
