This fixed-term Facilities Team Leader post sits within Capital, Estates & Facilities at South London and Maudsley NHS Foundation Trust, covering the main Bethlem Royal Hospital site for six months. The holder runs a round-the-clock facilities service for staff, patients and visitors, managing and coordinating the team with planning, delegation and handovers. The role works a 4-on-4-off pattern from 7am to 7pm and supports the Facilities Manager in shaping service improvements. Candidates need an SIA licence and a full driving licence.
What the job involves
- Day-to-day management, supervision and coordination of a 24-hour facilities service across Bethlem Royal Hospital
- First-line management of the facilities team through planning, delegation and setting standards
- Managing staff training, development, appraisals, supervision, absence and performance
- Planning team workload, schedules and rotas, arranging cover and handovers with other team leaders
- Maintaining accurate E-Roster records and meeting payroll deadlines
- Managing site equipment such as CCTV, alarm panels, ASCOM handsets, compactors and franking machine, and training staff in its use
- Overseeing delegated services including waste collection, reception, car parks, patient escorts, post, security patrols, inter-site bus and out-of-hours cover
- Using resources efficiently, reducing waste and identifying value-for-money improvements
- Responding to enquiries from service users and the public
- Monitoring the night staff occurrence book and escalating issues and trends to the Facilities Manager
- Organising deliveries, collections and furniture moves to community sites
- Supporting the Facilities Manager in identifying and implementing service improvements
Qualifications
- GCSE or equivalent in Maths and English
Registration & licences
- SIA licence
Experience
- Management or supervisory experience
- Proven ability to manage and lead a team
- Evidence of supervisory or management training
- Good understanding of health and safety legislation relevant to the service
- Ability to undertake lifting and manual handling work
Skills & knowledge
- Excellent written and verbal communication
- Good understanding of Microsoft packages
- Ability to influence and achieve results
- Ability to train others and set and maintain standards
Checks & eligibility
- Full driving licence
Nice to have
- A level in Maths and/or English or equivalent
- Relevant supervisory or management qualification
- Experience working in an NHS environment, particularly mental health
- Practical portering, reception or security experience
- Relevant health and safety training such as manual handling, risk assessment, fire safety, COSHH, PPE and infection control
- Experience of working collaboratively with clinicians and managers
What’s offered
- Pay, pensions and leave dependent on role and length of service
- Flexible working, including part-time and job sharing
- Career development through mentoring, coaching and leadership programmes
- Competitive car lease deals
- Keyworker housing on selected sites
- NHS discounts of up to 10% with retail brands
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Contact Details:
The Methodist Church in Britain Recruitment Team
