Estate Ranger

This permanent Estate Ranger post sits with the Rangers team at Cross Keys Homes and covers estates across the whole organisation. The work mixes handyman repairs, garden clearance and grounds maintenance with fire door, emergency lighting and health and safety checks, plus advice to residents and reporting of tenancy breaches. It also includes weekly visits to hostels and schemes and day-to-day oversight of pre-apprentice rangers. A full UK driving licence and a basic DBS check are needed.

What the job involves

• Inspect estates and streets for disrepair and risks, recording results on hand‑held devices and reporting to departments and external stakeholders
• Carry out handyman, caretaking, repair and pest control work across communal blocks, schemes and estates, removing graffiti with COSHH-compliant chemicals
• Carry out annual flat fire door inspections, test AOVs, emergency lighting and powered gates, and check playground equipment weekly
• Manage day-to-day fire risk on site by clearing communal areas, bin areas and chutes, and reporting non-compliance
• Post-inspect external grounds maintenance contractors' work and support them to meet CKH standards
• Carry out weekly repair visits to hostels and schemes as identified by scheme managers
• Manage site security, including keys, fobs and access to restricted areas, and liaise with contractors, residents and staff
• Challenge residents and the public on health and safety non-compliance, and report tenancy breaches, anti-social behaviour and emergencies to the appropriate teams or the Police
• Respond to on-site queries and complaints from residents and manage their expectations, escalating unresolved issues to the line manager
• Clear and maintain residents' gardens and estates, including pruning, mowing, hedge and bramble cutting, and removing refuse, fly-tipping and sharps
• Support vulnerable residents and other teams with house clearances, removals and facilities tasks such as moving furniture and collecting mail
• Check company vehicles weekly, arrange their cleaning and maintenance, and oversee pre-apprentice rangers day to day

Qualifications

• GCSE standard of education

Registration & licences

• Full UK driving licence

Experience

• Experience interacting with the public
• Site surveys and inspections experience
• Cleaning duties experience
• Experience using a hand-held device

Skills & knowledge

• Multi-skilled operative
• Knowledge of health and safety at work
• Knowledge of tree, shrub and plant species, garden design and garden maintenance
• Fire regulations knowledge

Checks & eligibility

• Willingness to undertake and maintain a basic DBS check

Nice to have

• Trade qualification or relevant experience in maintenance or repairs

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