The Digital Engagement Specialist sits in the IT team of NHS Essex Integrated Care Board, the body that plans and funds NHS services across Essex. The work centres on delivering the GPIT service to more than 200 general practice sites and supporting digital projects and the ICB's population health plan. The post pairs primary care digital expertise with deputising at forums and presenting to stakeholders, with hybrid working including two office-based days. The ICB holds no sponsorship licence, so visa sponsorship is not available.
What the job involves
- Act as subject matter expert in primary care digital technology, including online triage, the NHS app and clinical systems
- Deliver the GPIT service to general practices across Essex, working with the ICB IT support provider to keep IT services running well
- Develop and deliver digital project plans with governance, risk management, escalation and reporting
- Represent the ICB IT team at internal and external forums, deputising for colleagues at meetings
- Support digital procurement and contract management, including drafting specifications and attending evaluations
- Support the Head of System Digital in delivering the Essex Digital Strategy and cross-partner projects
- Analyse complex data and turn it into insight and reports to inform decisions, including population health management
- Gather and collate information on schemes across the ICB, feeding it back to the team, including via the Delivery Unit digital front door
- Prepare evidence for the annual DSPT submission and digital audits
- Support GPIT budget reporting and the monitoring of digital business plans
- Support the development of the wider IT team and the transition of functions through ICB change
- Maintain accurate reporting, records management and information asset management for the team
What’s required
Qualifications
- BSc degree in a relevant subject, or equivalent managerial experience
- Evidence of sustained continuing professional development
Experience
- Deputising for colleagues at meetings, project groups and forums across the ICB and primary care
- Gathering information from colleagues and partners and producing related reports
- Digital technology in NHS primary care, with a working understanding of the GPIT Digital Framework
- Preparing project plans, risk and action logs, and managing projects under Prince2 or Agile with full governance, including complex and contentious change
- Digital system procurement, including drafting service specifications and attending evaluation and moderation sessions
- Line management, including supporting development and addressing under-performance
Skills & knowledge
- Working across organisational boundaries, with credible influence, challenge and escalation
- Analytical and problem-solving skills with highly complex data, including population health management methods
- Translating complex information into clear communications for senior leaders
- Administering the NHS.net Connect platform, with understanding of the NHS Shared Tenant, Microsoft licensing and Microsoft Intune
- Basic understanding of AI, specifically Microsoft Copilot
Other
- Working understanding of the Cyber Assessment Framework aligned Data Security and Protection Toolkit
- Experience with data privacy impact assessments (DPIA) and digital technology assessment criteria (DTAC)
- Personal commitment to the NHS 10-year plan values, NHS People Promise, Nolan principles and equality, diversity and inclusion
Nice to have
- Knowledge of general practice clinical systems
What’s offered
- Hybrid working, with two office-based days
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Contact Details:
The Methodist Church in Britain Recruitment Team
