A 12-month fixed-term post in the digital and communications team at Whitemoor prison, placed within the Ministry of Justice. The post holder manages digital and technology adoption and engagement on site, champions user needs and plans and produces local digital content with the central Hub team. The role is non-operational, carries line management of the digital change network and allows hybrid working within the UK. Proficient writing and filmed or audio content experience are essential, and eligibility follows Civil Service nationality rules.
What the job involves
- Plan and produce local digital communications content on the Hub platform, including written, visual and audio material
- Define local communication requirements and build a roadmap for local digital content with SMT, residents and the central Content Designer
- Deliver site-level digital and technology performance targets and report monthly on issues, risks and opportunities
- Manage, train and engage staff in the digital change network and lead its meetings
- Lead engagement, support and training for staff and residents on the safe, secure and effective use of digital services
- Contribute to the digital and technology roadmap with SMT, HMPPS and MOJ and escalates site needs
- Support central MOJ digital and technology teams in designing and delivering new digital services and programmes
- Review page analytics and feedback to evaluate content, following government and industry publishing guidelines
- Identify opportunities for digital services, content and technology to improve efficiency and staff and resident experience
- Advocate device guidance to residents and staff, escalating breaches of policy
- Work with staff and residents to reduce improper device use and intentional damage
- Attend daily stand-ups, the prison morning meeting, monthly operational reviews and weekly Hub team meetings
What’s required
Experience
- Proficient writing skills
- Experience creating written, audio and video communications
- Experience filming and editing audio and visual content
Skills & knowledge
- Confident spoken English for all aspects of the role, or Welsh where specified
Checks & eligibility
- DBS standard check
- Counter Terrorism Check (CTC)
- Security and identity checks before taking up post
- Eligibility under Civil Service nationality rules
Other
- Civil Service Success Profile behaviours: communicating and influencing, developing self and others, delivering at pace, working together
Nice to have
- Experience working within a prison establishment
- Experience working with digital and technology
- Experience in content planning
- Experience with content management systems
- Experience in project management
What’s offered
- Annual leave, with 9 days for bank, public and privilege holidays added to the allowance
- Choice of two Civil Service pension schemes
- Hybrid working where business need allows, UK only
- Flexible working, subject to a satisfactory probation period
- Season ticket advance after two months' service
- Training, including equality and diversity, challenging behaviour, suicide prevention and promotion programmes
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Contact Details:
The Methodist Church in Britain Recruitment Team
