This manager post leads the Business Analysis function at Kent Fire and Rescue Service and line-manages a team of Senior Business Analysts. The work centres on understanding business needs and turning them into digital and technology-enabled solutions, from leading discovery to shaping options and spotting where data, automation or process redesign can help. It also means advising managers across the Service and working with IT, suppliers and partners so technology spend follows business need. A professional business analysis qualification is required.
What the job involves
- Lead, manage and develop the Senior Business Analyst team, applying professional standards, methodologies and best practice consistently
- Lead complex discovery to identify business needs, challenges, opportunities and customer requirements
- Identify and evaluate where technology, automation, AI, integration, workflow tools and data can improve performance and efficiency
- Lead analysis of complex business processes and service delivery models to find improvement, simplification and standardisation
- Establish and maintain business analysis frameworks, standards, templates and governance processes
- Oversee benefits identification, measurement and realisation across projects and programmes
- Support change initiatives, including business readiness, stakeholder engagement and adoption throughout the change lifecycle
- Support development of digital capability and promote innovation and continuous improvement
- Ensure solutions consider information governance, cyber security, business continuity, accessibility and equality
- Contribute to strategic planning and the development of the Service's transformation and improvement agenda
- Act as trusted adviser to managers and stakeholders across the Service
- Work with business areas, IT, suppliers and partners so technology investment is driven by business need and delivers measurable benefits
What's required
Qualifications
- Professional business analysis qualification such as BCS International Diploma in Business Analysis, CBAP, PMI-PBA or equivalent
Experience
- Significant experience leading business analysis across complex change and transformation initiatives
- Experience working with senior stakeholders and influencing decision making
Skills & knowledge
- Expert knowledge and application of business analysis methodologies, frameworks and techniques
- Strong understanding of digital technologies and how they solve business problems and improve operational performance
- Understanding of project and programme delivery methodologies including Agile and Waterfall
Nice to have
- Lean Six Sigma qualification
- Knowledge of enterprise architecture principles, systems integration, automation and AI capabilities
- Management qualification or leadership development programme
- Project or programme management qualification such as PRINCE2, MSP, AgilePM, APM PMQ or equivalent
What's offered
- Automatic membership of the Local Government Pension Scheme
- Enhanced annual leave entitlement
- Annual pay progression of one scale point a year to the top of the grade
- Blue Light Card and CSSC discount schemes
- Employee Assistance Programme
- Family friendly policies promoting work-life balance
- Health and wellbeing services, gym access and free parking
- Free-to-join internal clubs and colleague forums
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Contact Details:
The Methodist Church in Britain Recruitment Team
