The deputy clinic manager role at DaVita UK's dialysis clinic in Tolworth supports the clinic manager in running the unit and leading its nursing and support staff. The post centres on delivering individualised, patient-focused care and coordinating the clinical, administrative and operational work of the clinic, including quality improvement and governance. It is a day-shift role, Monday to Saturday, with the employer working in partnership with the NHS. Applicants need full NMC registration and haemodialysis experience, with previous clinical leadership in an outpatient setting.
What the job involves
- Lead nursing and support staff to deliver individualised, patient-focused care
- Coordinate the day-to-day clinical, administrative and operational activities of the clinic
- Deputise in operations management of the clinic
- Provide a seamless patient journey and a welcoming environment at every point of contact
- Introduce new processes to drive quality improvement across the clinic
- Onboard new team members effectively alongside the wider team
- Build positive relationships with patients and handle any complaints
- Ensure compliance with clinical, governance and regulatory systems and policies, including KLoE
- Maintain accurate records and submit reports on time
Qualifications
- Appropriate nursing qualifications
Registration & licences
- Registered nurse with full NMC registration
Experience
- Dialysis or renal experience, including haemodialysis
- Previous clinical leadership experience in an outpatient haemodialysis setting
Skills & knowledge
- Engaging communication skills and a friendly manner for working with a diverse team and patients
- Lead-by-example style that builds a value-driven culture
- Proactive, solution-focused approach to changing clinical situations
- Exceptional organisational skills to manage many different clinic tasks
Other
- Evidence of continuing professional development, ideally in renal care
What’s offered
- Company pension scheme
- 35 days' paid leave per year, including bank holidays
- Life assurance at 3 times annual salary
- Retail discount scheme membership
- ANN UK membership
- Commitment to training and development
- Salary depending on experience
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Contact Details:
The Methodist Church in Britain Recruitment Team
