Data Management Co-ordinator

This 20-hour-a-week post at Aelfgar Surgery manages the flow of data and correspondence for a practice serving around 7,000 patients, reporting to the Practice Manager. The work centres on clinical coding and data quality, routing clinical correspondence to clinicians, and despatching referrals, alongside general administrative support. Hours are split across three days, with Monday and Wednesday daytime shifts and a Tuesday afternoon shift, and the work runs on EMIS and Docman. Candidates need at least two years' experience in a GP practice or NHS setting.

What the job involves

• Code and manage data quality across the practice
• Ensure a seamless flow of medical information to clinicians and that routine data entry is acted upon
• Ensure all referrals are despatched efficiently and effectively
• Use the practice IT systems
• Initiate and develop an electronic system for all correspondence
• Produce correspondence in hardcopy and electronically with other health agencies and external sources
• Enter patient information electronically to help the practice become paperless
• Deal with quality and patient-specific data queries

What’s required

Qualifications

• Good standard of general education

Experience

• Minimum of 2 years working in a GP practice or NHS environment
• 12 months clinical coding or workflow experience
• Ability to self-motivate, organise and prioritise a multi-tasking workload
• Knowledge of medical terminology
• Ability to interpret diagnostic and procedural information from clinical correspondence

Skills & knowledge

• Sound working knowledge of EMIS and Docman
• Competent with the practice scanning solution, including amending previously scanned documents
• Competent in Word, Excel, PowerPoint, Publisher, internet, email and desktop applications
• Excellent keyboard and computer skills
• Knowledge of NHS referral pathways
• Good understanding of office procedures and ability to implement and develop office systems

Other

• Excellent communication and liaison with other organisations, individuals and agencies
• Good telephone manner, polite and articulate

Nice to have

• Audit experience
• Willingness to acquire new skills and learning
• Knowledge of maintaining clinical and non-clinical systems

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