The Critical Incident Stress Management Lead sits within Hampshire and Isle of Wight Healthcare NHS Foundation Trust and leads its trust-wide staff support after traumatic events. The postholder coordinates responses to incidents likely to affect staff psychologically, such as deaths, violence and safeguarding events, and reviews the service. The post is part time over three days and works alongside a Consultant Clinical Psychologist. Fit depends on a relevant professional qualification and experience supporting staff after distressing events.
What the job involves
- Lead the operational delivery of the Trust's CISM framework across the organisation
- Coordinate the CISM response to incidents with significant psychological impact on staff, including serious incidents, unexpected patient deaths, violence and safeguarding events
- Review and implement procedures, guidance and pathways for responding to incidents affecting staff
- Ensure a coordinated, timely system for early psychological support following critical incidents
- Work with the Consultant Clinical Psychologist so CISM responses reflect best practice in trauma-informed approaches
- Ensure consistent implementation of the CISM framework across services, working with the Director of Psychological Culture
- Contribute to policies on staff support following traumatic incidents
- Implement evidence-based practice and manage and evaluate service changes, including those arising from feedback
- Promote innovation and take part in benchmarking and quality audits against ICISF standards
- Contribute to the Trust's wider approach to psychological safety, psychological consultation and staff recovery
Qualifications
- Professional qualification in a relevant field such as psychology, psychotherapy, mental health nursing, social work, occupational health or another health or social care profession
Registration & licences
- Current professional registration where applicable (HCPC, NMC, Social Work England)
Experience
- Experience supporting staff or teams following distressing or traumatic events
- Experience facilitating reflective or supportive group processes
- Experience working within healthcare or complex organisational environments
Skills & knowledge
- Knowledge of psychological responses to trauma and distress
- Understanding of staff wellbeing and psychological safety in healthcare
- Understanding of patient safety and incident management processes
- Excellent facilitation and group process skills
- Ability to support distressed individuals and teams sensitively
- Ability to translate psychological knowledge into practical organisational responses
Other
- Ability to work collaboratively across organisational boundaries
Nice to have
- Additional training in trauma-informed practice or staff psychological support
- Training in Critical Incident Stress Management within the NHS or related approaches
- Experience developing staff support programmes
- Experience training staff or facilitating workshops
- Knowledge of trauma-informed organisational approaches
- Knowledge of vicarious trauma, compassion fatigue, burnout and moral injury
What’s offered
- Flexible working requests can be discussed as part of the interview process
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Contact Details:
The Methodist Church in Britain Recruitment Team
