This Team Secretary post sits in the admin team for the Community Mental Health Older Adult Service at Longford Primary Care Centre, which assesses people for dementia and gives post-diagnostic support. The work centres on secretarial support for clinicians and managers and on supervising the day-to-day workload of admin colleagues. It is full-time, Monday to Friday, and includes minute-taking at multidisciplinary meetings. Candidates need a busy office background, strong Microsoft Office and audio-typing skills, and the Trust values.
What the job involves
- Provide secretarial and admin support to clinicians and managers in the team
- Supervise the day-to-day workload of Admin Support colleagues
- Take and transcribe minutes at MDT and professional meetings
- Support the standardisation of admin support across the Trust
- Handle sensitive enquiries confidentially, including from service users
- Input data accurately and maintain relevant recording systems
What’s required
Qualifications
- Good general education, such as GCSE English and Maths grades A to C
- QCF Business Administration Level 2 or equivalent, or willingness to work towards it
- QCF Customer Service Level 2 or equivalent, or willingness to work towards it
Experience
- Experience of a busy office or customer care environment, with knowledge of reception and office procedures
- Experience using Microsoft Office packages such as Word, Excel, Outlook, PowerPoint and Access
Skills & knowledge
- Excellent written and verbal communication, showing sympathy and compassion
- Advanced keyboard and IT skills, including audio typing
- Prioritising own and others' workload and using own initiative
- Understanding of working in a supervisory role
- Organisation, time management and multitasking
- Taking and transcribing meeting notes in a timely manner
Other
- Demonstrating the Trust values
- Maintaining relevant recording and information systems
- Understanding and applying confidentiality in everyday practice
- Working flexibly as part of a team and dealing confidently with people at all levels
- Ability to travel to multiple sites
Nice to have
- Experience of minute-taking
- Knowledge and experience of customer care
What’s offered
- Generous annual leave that increases with length of service
- Learning and development, including apprenticeship frameworks, distance learning, internal training, coaching and mentoring
- Salary sacrifice schemes for lease car or vehicle, Cycle to Work, home and electronics, and gym membership
- Discounts with retailers, restaurants and entertainment venues via the Employee Assistance Programme and NHS discount schemes
- Wellbeing support, including an in-house counselling service and external helpline
- Staff networks and support groups
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Contact Details:
The Methodist Church in Britain Recruitment Team
