This bank concierge post at Fleet Hall Care Home, run by Avery Healthcare Group Ltd, is the first point of contact for the home. The work centres on answering calls, greeting and directing visitors, and handling resident requests, with some administration. It also includes monitoring the Bistro for refreshments and cleanliness. Prior customer service experience is preferred, and the candidate must pass a DBS check, which the employer pays for, and show they have the right to work in the UK.
What the job involves
- Answering incoming calls
- Creating a positive first impression of Avery
- Greeting and directing all visitors and making them feel welcome
- Handling resident requests and queries efficiently, to a high standard of service
- Monitoring the Bistro area for refreshments, music and cleanliness
- Completing administrative duties as required
Skills & knowledge
- Effective written and verbal communication
- Ability to handle multiple priorities
- Good organisational skills
Checks & eligibility
- DBS disclosure check
- Proof of eligibility to work in the UK
Other
- Living by Avery's values of caring, supportive, honest, respectful and accountable
Nice to have
- Previous experience in a customer service position
What’s offered
- Opportunities to learn and develop
- Career growth within a large care provider
#J-18808-Ljbffr
Contact Details:
The Methodist Church in Britain Recruitment Team
