Front Line Delivery Officer in Compton Dando

Front Line Delivery Officer in Compton Dando

Compton Dando Full-Time On-site
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Cat B driver post in the Integrated Transport Solutions team at North Somerset Council, which runs school transport and demand response transport. The work centres on driving fleet vehicles to a set schedule to carry passengers, delivering customer-focused front-line services and taking cash and card payments. Mostly field-based, with 0-1 days in the office, and a taxi licence is preferred but not essential, with training funded by the council. Fit depends on a clean driving licence and the ability to hold or pass taxi requirements, and sponsorship is not available.

What the job involves

  • Operate fleet vehicles on a prearranged, structured schedule to convey passengers
  • Acknowledge daily work instructions and prepare for operational deployment
  • Deliver front-line services to customers in line with a journey plan, timetable or transport manifest
  • Report issues, client experiences, incidents and variances under protocol and council policy
  • Use ICT equipment, systems and ticket machines to allow quality monitoring of services
  • Take cash and card payments
  • Position, collect and return council vehicles from multiple locations
  • Support upkeep, housekeeping and general maintenance of council assets where appropriate
  • Complete a daily walkaround vehicle check and report defects or damage
  • Report near misses and damage incurred in accidents
  • Maintain a current, valid driving licence of at least Category B and submit it routinely for review
  • Maintain a valid taxi licence in line with Integrated Transport Solutions requirements

Qualifications

  • Good standard of general education demonstrating literacy and numeracy

Registration & licences

  • Clean driving licence of at least Category B
  • Ability to hold or pass taxi licence requirements

Experience

  • Experience as an experienced driver

Skills & knowledge

  • Exceptional driving standards
  • Customer focused approach
  • Passion for public services and customer care

Checks & eligibility

  • Enhanced DBS certificate
  • Pass a driver medical and driving assessment
  • Full permission to work in the UK

Nice to have

  • Taxi licence
  • Flexibility to work hours outside the normal working pattern

What’s offered

  • Local Government Pension
  • Flexible working arrangements
  • Opportunity to buy up to 10 additional days' annual leave each year
  • Dedicated in-house Wellbeing Team
  • Salary sacrifice Cycle to Work and Electric Vehicle schemes
  • Opportunities for professional development
  • Inclusive staff groups including Carers, Disabled, LGBTQ+, REACH and Young Staff Forums
  • Taxi training and all associated costs provided

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Contact Details:

The Methodist Church in Britain Recruitment Team