Vico Homes is seeking two Complaints Officers in its Customer Relations Team. One post is permanent and the other is fixed-term to cover maternity leave, both on a hybrid basis with at least three office days per week and a 37-hour week.
The role involves investigating complaints, quality-checking responses, and drawing learning to improve services while handling MP and Chief Executive enquiries. Experience with customer-facing work and investigations is essential.
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Contact Details:
The Methodist Church in Britain Recruitment Team
