The Senior Revenues Officer post sits in the Council Tax and Enforcement Team within the Revenues and Benefits Assessment Service at Conwy County Borough Council, covering temporary maternity cover from 1 November 2026 to 31 August 2027. It centres on running Council Tax billing, collection and recovery, handling complex enforcement cases and supporting the Team Leader day to day. The role adds representing the Council at court hearings and Valuation Tribunals, mentoring colleagues and the option of hybrid working. Only current Council employees may apply.
What the job involves
- Manage complex Council Tax and enforcement cases
- Support the Council Tax Team Leader in the day-to-day running of the service
- Oversee the efficient administration, billing, collection and recovery of Council Tax
- Represent the Authority at court hearings and Valuation Tribunals
- Support and mentor colleagues, sharing knowledge and building team capability
- Apply complex legislation in practice and build expertise in it
- Contribute to service improvement, performance management and strategic discussions
- Deputise for the Council Tax Team Leader when required
- Deliver positive outcomes for residents and the Council
What’s required
Experience
- Experienced revenues professional
Skills & knowledge
- Sound decision-making
- Interpreting complex legislation
- Supporting colleagues to deliver customer service
Checks & eligibility
- Current employee of Conwy County Borough Council
- Qualifications and references verified
Nice to have
- Ability to communicate in Welsh
What’s offered
- Flexible working options, including an adjusted working day
- Hybrid working, balancing office and home working
- Free Welsh language classes at all levels, in person and online
- Team Conwy benefits (details on linked page)
- Opportunity to develop leadership skills
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Contact Details:
The Methodist Church in Britain Recruitment Team
