Birchwood Medical Centre's secretarial team, part of a busy GP practice of 11,000 patients, is recruiting a part-time medical secretary for 16 hours a week across Monday and Tuesday. The work centres on typing letters, reports, referrals and minutes, handling SystmOne tasks and e-referrals, and monitoring 2 week wait patients. The post also covers colleagues during sickness and leave. Secretarial experience and a working knowledge of medical terminology are essential.
What the job involves
- Ensure the smooth running of the secretarial service, prioritising workload
- Provide a secretarial service for GPs and health professionals, including letters, reports, referrals, minutes and memorandums
- Answer telephone and patient enquiries promptly, professionally and sympathetically
- Manage and action tasks sent via SystmOne
- Refer patients via the e-referral system and oversee progress
- Monitor 2 week wait referrals to ensure appointments are secured and attended
- Liaise with hospitals and outside agencies on appointments, missing correspondence and test results
- Arrange meetings, attend them and take minutes
- Maintain the computer clinical system accurately and securely
- Gather statistics and information when required
- Cover secretarial colleagues during sickness and annual leave
- Receive and dispatch mail, and provide additional administrative support to the practices as required
What’s required
Qualifications
- GCSE grade A to C, or equivalent, in English and Maths
- Typing and word processing qualifications
Experience
- Medical secretarial experience
- Experience of working in a medical environment
- Experience of dealing with the public and patients
- Experience of Microsoft Office software
Skills & knowledge
- Knowledge of medical terminology
- Knowledge of Microsoft Word and Excel
- Excellent secretarial, audiotyping, computer, organisational and communication skills
- Good attention to detail and a professional manner
- Ability to stay calm under pressure
- Flexible approach and ability to adapt to change
Other
- Demonstrable commitment to professional development
Nice to have
- Medical Secretaries Diploma
- Experience of working in a GP practice
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Contact Details:
The Methodist Church in Britain Recruitment Team
