This Clinical Support Worker role sits in nursing teams at South Warwickshire University NHS Foundation Trust, across its acute hospital sites. The work centres on personal care under a registered professional's direction, supporting patients through their hospital stay and on into the community. Posts are offered full or part-time on a rotating shift pattern covering days, nights, weekends and bank holidays, with unsocial hours enhancements. Candidates need GCSE English and Maths at A to C, or equivalent, and must be able to work flexibly across a 24-hour period.
What the job involves
- Deliver personal care under the direction and supervision of a registered professional, as part of a multidisciplinary team
- Carry out instructions from the registered professional and the Trust's approved core task list for Clinical Support Workers and Health Care Assistants
- Report patients who cause concern, or any change in their condition, to the registered professional
- Record all care given accurately, for countersigning by a registered professional
- Prepare patients for treatment, investigations and procedures, and chaperone or escort them when directed
- Support patients' relatives with compassion and empathy under guidance
- Assist with discharge, and clean and prepare beds after discharge and before admission on inpatient areas
- Welcome patients, relatives and visitors, giving help and information, and answer telephone enquiries politely
- Contribute to handover and documentation, and communicate within the team to plan and coordinate care
- Report incidents, accidents and complaints under Trust policy, and raise safeguarding concerns
- Keep the clinical area clean, safe and tidy, follow infection control and waste procedures, and look after patients' property, equipment and stock
- Attend mandatory training, complete the Trust's CSW/HCA induction and appraisal, and take part in audit under direction
Qualifications
- GCSE English and Maths at A to C, or equivalent
Experience
- Experience of working as part of a team
Skills & knowledge
- Working to agreed level of competency
- Good written, verbal and non-verbal communication
- Competent IT skills
- Presenting information clearly, accurately and logically, both written and orally
- Organising and prioritising workload
- Writing accurately and legibly
Other
- Compassionate, caring, empathetic and reliable
- Able to work flexibly across a 24-hour period
- Able to carry out moderate to intense physical effort through the working day, alongside concurrent activities
- Able, with appropriate support, to work in an emotionally demanding environment
Nice to have
- Experience of delivering care in a healthcare or people-centred environment
What’s offered
- Generous holiday entitlement
- Access to a pension scheme
- Unsocial hours enhancementsCareer development and progression within the NHS
- Care Certificate training
- Apprenticeship at Level 2 or 3 leading to a Healthcare Support Worker qualification
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Contact Details:
The Methodist Church in Britain Recruitment Team
