Nottingham Community Housing Association is seeking an enthusiastic contact centre associate to be the first point of contact for customers via phone, email, and live chat. The role focuses on resolving housing queries, arranging appointments, and coaching customers to use self-service channels.
The position is fixed-term with hybrid working during weekday daytime hours, supporting vulnerable customers and coordinating with contractors to resolve issues efficiently.
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Contact Details:
The Methodist Church in Britain Recruitment Team
