Permanent clerical post in the Urology team at Bolton NHS Foundation Trust, supporting the medical secretarial team with administration. Core work covers casenote storage, retrieval, filing and tracking for outpatient episodes, plus clinical letter transcription. The post sits in an administration office with a heavy caseload and tight deadlines. Visa sponsorship is not available, so applicants must already hold the right to work in the UK.
What the job involves
- Store, retrieve and archive casenotes to support outpatient episodes
- Support customer service, patient registration and data input
- File casenotes accurately and promptly in the correct location
- Trace missing casenotes using the tracking system and request them where needed
- Update the LE2.2 tracking system with casenote location and status
- File confidential information into casenotes
- Retrieve casenotes for consultants, secretaries or nurses
- Transcribe clinical letters and audiotyping
- Provide administrative support to the medical secretarial team
What’s required
Qualifications
- English and Maths at grade C/4 or above
Experience
- Experience in an administration environment
- Demonstrated experience of meeting deadlines in a high-volume workload
Skills & knowledge
- Customer service skills
- Knowledge of data protection guidelines
- Good IT skills
- Excellent communication skills
- Accurate filing skills
- Ability to prioritise workload
Checks & eligibility
- Right to work in the UK at the time of application
Other
- Ability to work under pressure to meet deadlines and targets
- Flexibility around tasks and working hours
- Attention to detail and high standards of work
- Ability to work effectively as part of a team
- Highly motivated and able to multi-task
Nice to have
- Administration or customer service qualification
- Medical records experience
- Previous experience in a hospital or NHS environment
- Willingness to adapt to change
What’s offered
- Further training and development opportunities
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Contact Details:
The Methodist Church in Britain Recruitment Team
