This Resource Scheduler post sits in BBC News's Central Scheduling team, a centralised group planning staff across content, digital and output teams. It covers day-to-day and forward rota planning, plus contingency cover for last-minute changes. The fixed-term full-time role runs to March 2027 in a 24/7 setting, hybrid with at least three office days a week. Fit depends on hands-on staff scheduling and admin experience and familiarity with Allocate, Teampay or Smartbook.
What the job involves
- Ensure the business workload is covered by suitably skilled and experienced staff
- Act as point of contact for queries and requests from scheduled teams and stakeholders
- Liaise with output teams, the business community, the Senior Resource Scheduler and the Business Advisor to apply scheduling best practice
- Administer scheduling documentation in line with BBC terms, conditions and HR policies
- Use Allocate, Teampay and Smartbook, including month-end overtime processes and financial administration of staff and freelance payments
- Forward plan schedules and respond to on-the-day changes to staff required shifts
- Carry out contingency planning in line with programming strategy and priorities agreed with the Business Advisor
Experience
- Strong administration experience, including managing staff rotas and 24/7 staff scheduling
- Experience of other complex admin tasks
Skills & knowledge
- Proven use of staff scheduling and BBC systems such as Allocate, Teampay and Smartbook
- Experience of adopting new workflows and business processes to a high standard
- Excellent organisation and attention to detail, with the ability to prioritise in fast-paced environments
- Understanding of workforce wellbeing in rota planning and Working Time Directive compliance
- Building positive relationships and communicating clearly and professionally with stakeholders at all levels
Nice to have
- Experience of working in a news environment and dealing with breaking news
What’s offered
- Flexible working, including part-time, to be discussed at offer stage
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Contact Details:
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