Resource Schedulers, BBC News Job Details | BBC in City of London

Resource Schedulers, BBC News Job Details | BBC in City of London

City of London Full-Time On-site
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This Resource Scheduler post sits in BBC News's Central Scheduling team, a centralised group planning staff across content, digital and output teams. It covers day-to-day and forward rota planning, plus contingency cover for last-minute changes. The fixed-term full-time role runs to March 2027 in a 24/7 setting, hybrid with at least three office days a week. Fit depends on hands-on staff scheduling and admin experience and familiarity with Allocate, Teampay or Smartbook.

What the job involves

  • Ensure the business workload is covered by suitably skilled and experienced staff
  • Act as point of contact for queries and requests from scheduled teams and stakeholders
  • Liaise with output teams, the business community, the Senior Resource Scheduler and the Business Advisor to apply scheduling best practice
  • Administer scheduling documentation in line with BBC terms, conditions and HR policies
  • Use Allocate, Teampay and Smartbook, including month-end overtime processes and financial administration of staff and freelance payments
  • Forward plan schedules and respond to on-the-day changes to staff required shifts
  • Carry out contingency planning in line with programming strategy and priorities agreed with the Business Advisor

Experience

  • Strong administration experience, including managing staff rotas and 24/7 staff scheduling
  • Experience of other complex admin tasks

Skills & knowledge

  • Proven use of staff scheduling and BBC systems such as Allocate, Teampay and Smartbook
  • Experience of adopting new workflows and business processes to a high standard
  • Excellent organisation and attention to detail, with the ability to prioritise in fast-paced environments
  • Understanding of workforce wellbeing in rota planning and Working Time Directive compliance
  • Building positive relationships and communicating clearly and professionally with stakeholders at all levels

Nice to have

  • Experience of working in a news environment and dealing with breaking news

What’s offered

  • Flexible working, including part-time, to be discussed at offer stage

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