This 12-month role sits within South London and Maudsley NHS Foundation Trust, overseeing its public affairs and stakeholder engagement plan. The post holder runs the Trust's reputation dashboard and stakeholder mapping, and produces newsletters, reports and briefings. Work centres on capital projects and commercial partnerships, with councillors, housing providers, residents' groups and charities among the stakeholders. Candidates need prior public affairs management experience and empathy for people who have experienced mental health problems.
What the job involves
- Oversee delivery and development of the Trust's public affairs and stakeholder engagement plan across communication channels
- Maintain the Trust and Reputation dashboard and provide analysis of key metrics
- Map stakeholders by borough and by programme and project, and share intelligence with colleagues
- Deliver communications and engagement events for capital projects and commercial partnerships
- Write newsletters, reports and stakeholder briefings, ensuring absolute accuracy
- Build and maintain relationships with partners, councillors, MPs, residents, service users, charities, NHS bodies, developers and housing providers
- Devise and deliver stakeholder engagement plans and proactive campaigns on the Trust's mental healthcare services
- Lead key events and visits, including with high-profile stakeholders
- Manage stakeholder enquiries, ensuring timely and accurate responses
- Manage external supplier contracts for value for money
- Undertake market research on trust and reputation among communities and stakeholders
- Horizon scan the political and policy landscape and produce monthly reports
What’s required
Qualifications
- Degree-level education or appropriate vocational experience
- Evidence of continuing professional and personal development
Experience
- Public affairs management experience
- Writing copy for a wide range of outlets and audiences
- Managing stakeholder and public affairs projects, and producing strategies and engagement programmes
- Managing stakeholder and partner relationships, representing organisations
Skills & knowledge
- Excellent written, verbal and presentation skills
- In-depth knowledge of engagement practice and theory
- Ability to grasp complex issues and prioritise workload
- Proficiency in Microsoft Word, Excel and PowerPoint
- Public affairs and stakeholder relations campaign planning and implementation
- Building relationships with people at all levels
Other
- Acting in line with the Trust's values and behaviours
- Empathy for people who have experienced mental health problems
- Calm under pressure
- Understanding of partnership working
Nice to have
- Membership of CIPR or another professional body, and/or a professional qualification or appropriate experience
- NHS, public or third sector experience
- Organising and managing events
- Understanding of national government and NHS policy and how to communicate within it
- Knowledge of digital communications, including public websites and intranets
- Experience communicating with diverse audiences, including hard to reach groups
- Personal experience of mental health problems
- Report writing skills
What’s offered
- High cost area supplement (HCAS) included in the salary
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Contact Details:
The Methodist Church in Britain Recruitment Team
