This permanent post supports governance and performance across KFM's Outpatient Pharmacy service, working alongside its management team and reporting to the Superintendent Pharmacist. The work centres on tracking KPIs and contract requirements, keeping risk registers and action logs, and producing dashboards and reports for senior stakeholders. Hybrid working is offered, with liaison across King's College Hospital and external partners. Candidates need a degree or equivalent relevant experience, plus strong Microsoft 365 skills.
What the job involves
- Coordinate governance, performance and project management processes across the Outpatient Pharmacy service
- Monitor and report on KPIs, SLAs, contractual requirements and operational performance
- Produce and maintain performance reports, dashboards and management information
- Coordinate governance meetings, forums and working groups, including agendas, minutes and action tracking
- Maintain governance records, risk registers, action logs and decision logs
- Support audits, reviews and assurance activities
- Analyse operational and performance data to identify trends, risks and improvement opportunities
- Support quality improvement, service development, business planning and operational change
- Produce reports, presentations, briefing papers and governance documents for internal and external stakeholders
- Provide administrative and coordination support to the Pharmacy Senior Management Team
What’s required
Qualifications
- Degree-level education or equivalent relevant experience
Experience
- Supporting governance, performance management, business support or operational coordination
- Producing reports, presentations, dashboards and performance information
- Organising meetings, preparing agendas, taking minutes and managing actions
Skills & knowledge
- Strong organisational and administrative skills, managing multiple priorities
- Excellent analytical, reporting and communication skills
- Strong stakeholder engagement and relationship-building
- Proficiency in Microsoft 365, particularly Excel, PowerPoint, Teams and SharePoint
- Proactive, solution-focused approach with strong attention to detail
Nice to have
- Experience in the NHS, healthcare, pharmacy or another regulated environment
- Experience with Power BI, Power Automate, Microsoft Lists, Forms or similar reporting and automation tools
What’s offered
- Hybrid working arrangements dependent on business needs
- Professional development and career progression opportunities
- Collaborative and supportive team environment
- Opportunity to contribute to high-quality patient services
- Opportunity to make a meaningful impact in a growing healthcare organisation
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Contact Details:
The Methodist Church in Britain Recruitment Team
