Southern Housing's Direct Services Reactive Repairs team is recruiting a multi-trade technician to carry out repairs and maintenance across its homes, from basic plumbing and carpentry to patch plastering and tiling. The core of the work is managing a daily workload, completing jobs right first time and keeping residents informed at each stage. It is a field-based post with a 24-hour emergency call-out rota shared on a fair and planned basis. Driving licence checks and a basic DBS check apply before appointment.
What the job involves
- Carry out a wide range of multi-trade repairs in residents' homes, including basic plumbing, carpentry, patch plastering and tiling
- Carry out emergency, routine and responsive repairs and general maintenance works
- Manage own daily workload to meet service targets
- Diagnose faults and deliver repairs right first time wherever possible
- Keep residents informed throughout the repair process
- Take part in a 24-hour emergency call-out rota on a fair and planned basis
- Support colleagues to meet targets, maintain compliance and deliver good customer outcomes
What’s required
Qualifications
- Relevant trade qualifications (City & Guilds or NVQ Level 2 and/or Level 3) or equivalent experience across multiple trades
Experience
- Proven track record in a Direct Labour Service or similar repairs environment with customer satisfaction at its heart
- Experience delivering a range of repairs and maintenance works across different trades
Skills & knowledge
- Strong knowledge of health and safety legislation, building regulations and safe systems of work
- Ability to diagnose faults and deliver a first time fix
- Excellent communication and interpersonal skills, including working professionally with vulnerable residents
- Flexible, proactive approach with a strong one team mindset
Checks & eligibility
- Full UK driving licence with no more than six points and no serious motoring offences in the last 10 years
- Minimum of two years driving experience
- Driving licence check as part of pre-employment checks
- Basic DBS check
Other
- Willingness to work evenings and/or weekends with reasonable notice and take part in a 24-hour emergency call-out rota
What’s offered
- Opportunity to grow and develop
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Contact Details:
The Methodist Church in Britain Recruitment Team
