A 12-month medical secretary post supporting a consultant and team in General Surgery at Lewisham and Greenwich NHS Trust. The role covers a full secretarial and clerical service, including typing clinical letters, handling calls and enquiries from GPs and patients, organising meetings and managing case notes and investigation reports. It acts as a central point of contact between patients, the consultant and wider Trust, and may involve supervising other clerical staff. Applicants need AMSPAR or equivalent and RSA 3 typing, with excellent medical terminology knowledge.
What the job involves
- Provide a full secretarial and clerical service to the consultant and their team
- Type clinical and administrative letters and correspondence within strict turnaround times, including sensitive clinical letters from audio or dictation
- Act as first point of contact for GPs, patients and other departments, handling calls courteously and confidentially
- Act as the central point of information and communication for the clinical team
- Prioritise and process incoming correspondence and pass it to the appropriate staff
- Ensure investigation reports reach the medical team and are signed off, and arrange transfer of reports and film to other sites
- Organise meetings and take and distribute minutes
- Manage patient records and case notes, including tracking returns and dispatch to other departments or hospitals
- Maintain filing systems that support the running of the department
- Use IT systems to check patient information and appointments
- Supervise other secretarial and clerical staff on occasion
- Prioritise daily tasks and ongoing workloads and complete them within agreed timeframes
Qualifications
- AMSPAR or equivalent
- RSA 3 typing or equivalent
Experience
- Previous experience of working in a busy healthcare environment
- Previous secretarial experience
Skills & knowledge
- Excellent word processing skills
- Excellent computer literacy in Word, Excel and PowerPoint
- Excellent organisational and administration skills
- Good customer care and effective communication skills
- Ability to prioritise a busy workload
- Advanced keyboard skills
Other
- Sound understanding of practical data protection issues
- Excellent knowledge of medical terminology
- Basic knowledge of child and adult protection issues
- Able to work on own initiative and within a team
- Able to work to tight deadlines and within available resources
- Flexible approach to work
Nice to have
- Familiarity with Dscribe
- Previous experience as a Medical Secretary
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Contact Details:
The Methodist Church in Britain Recruitment Team
