The London Borough of Waltham Forest is recruiting a permanent Head of Oracle ERP to act as product owner for the Council's Oracle Cloud platform, which serves over 3,100 staff. The post covers development, support and continuous improvement of the Finance, procurement, HR and payroll systems. It is a senior leadership role, managing an in-house Oracle support team, overseeing supplier relationships and chairing the Oracle Change Advisory Board. Candidates need at least five years' experience supporting Oracle Fusion.
What the job involves
- Act as product owner for the Council's Oracle Cloud platform, covering Finance, procurement (SCM), HR and payroll systems
- Lead and manage the internal Oracle support team
- Ensure the integrity of the Oracle system, resolving defects promptly and managing incidents and risks
- Identify system enhancements that bring efficiencies
- Coordinate, progress and deliver approved change requests
- Manage and chair the Oracle Change Advisory Board
- Report to the Oracle Governance Board
- Manage supplier contracts with Oracle and third-party support partners
- Manage the Oracle budget
- Act as main contact for internal stakeholders
- Ensure controls and governance are in place and followed by the support team, Council Oracle users and third-party partners
- Identify changes that will deliver monetary and non-monetary savings
Experience
- At least 5 years' experience supporting Oracle Fusion, including HCM, ERP, Talent, Learn, Projects, Risk Management and EPM
- Strong experience working across digital products, services and technology teams to deliver user-focused outcomes
Skills & knowledge
- Knowledge of the ITIL framework
- Strong stakeholder management skills
- Ability to translate complex technical concepts into clear business outcomes
Checks & eligibility
- Satisfactory employment references and CIFAS identity checks
- Satisfactory declaration of interest
- Command of spoken English sufficient for the effective performance of the role
What’s offered
- Flexible working arrangements considered wherever possible
- Mayor of London's Good Work Standard employer, with fair pay and conditions, workplace wellbeing, and skills and progression
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Contact Details:
The Methodist Church in Britain Recruitment Team
