This Deputy Dispensary Manager post sits in UCLH Pharmacy, managing the in-patient dispensary at University College London Hospitals NHS Foundation Trust. The work covers day-to-day organisation, staff deployment and training, stock control, key performance indicators and dispensary procedures. It leads a mixed team of technicians, trainees and assistants, and works alongside the Dispensary Manager and Operations Manager. Applicants need GPhC registration or a recognised qualification to be considered.
What the job involves
- Manage, support and direct the work of senior and junior technicians, trainee technicians and assistants to deliver an efficient, timely dispensary service
- Manage the day-to-day organisation of the in-patient dispensary with the Dispensary Manager and Operations Manager
- Deploy staff across dispensary areas during their allocated periods
- Monitor performance and carry out audits against local and national key performance indicators, and act on improvements
- Report on departmental key performance indicators
- Develop and update dispensary procedures with the Dispensary Manager and Patient Services Operations Manager
- Manage stock control
- Identify training requirements and support staff training and development
- Support the Dispensary Manager in ensuring relevant staff receive annual appraisals
- Act as a positive role model, providing high-profile management and supervision and empowering others to meet objectives
- Develop and maintain a working environment that encourages teamwork, mutual support and risk reduction
- Ensure infection risk is minimised by following Trust infection prevention and control policies and training
Qualifications
- NVQ Pharmacy Services Level 3 with accredited underpinning knowledge (BTEC Pharmaceutical Science or equivalent)
- Accreditation to perform the final accuracy check on clinically screened prescriptions, or working towards
- NVQ A1 workplace assessor award or equivalent, or working towards
Registration & licences
- GPhC registration, or a qualification recognised by the GPhC
Experience
- Evaluated experience of project work
- Evaluated experience of audit
- Assessable experience of change management
- Demonstrated ability to work to set procedures
- Demonstrated operational management ability
- Demonstrated ability to solve complex problems
Skills & knowledge
- Understanding of health and safety legislation
- Understanding of equality, diversity and inclusion, including NHS obligations under the Equality Act 2010 and the Public Sector Equality Duty
Other
- Physical effort, including lifting and handling
- Physical skills, including speed, accuracy and hand-eye co-ordination
- Adherence to Trust infection prevention and training and continuing development
Nice to have
- Relevant management underpinning knowledge, or working towards
- Four years full-time equivalent post-qualification pharmacy practice experience
- Two years full-time equivalent post-qualification team leader or operational management experience, preferably in a hospital pharmacy dispensary
- Previous performance management experience
- Demonstrated ability to select and recruit staff
What's offered
- High Cost Area Supplement (HCAS) included in pay
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Contact Details:
The Methodist Church in Britain Recruitment Team