This six-month post leads the continuing healthcare (CHC) and complex care service at Central London Community Health Trust, which assesses eligibility and plans and reviews care for people with complex, long-term needs. The clinical lead manages the team of assessors and oversees assessment quality, Personal Health Budget rollout, appeals and safeguarding. It suits a registered clinician with a master's-level qualification, strong leadership and service-transformation experience and knowledge of NHS policy. Fit depends on current NMC or HPC registration.
What the job involves
- Lead and manage the team of CHC assessors, including operational management and clinical standards
- Monitor assessment outcomes for quality, consistency and best practice
- Oversee care planning, brokering, review and quality assurance of care providers
- Lead implementation of Personal Health Budgets, giving specialist advice and guidance
- Train and support healthcare professionals on CHC, funded nursing care, Personal Health Budgets and specialist areas
- Ensure Continuing Care and funded nursing care patients receive timely reviews and cost-effective packages
- Support the appeals process, investigating complex cases and responding to patient and family queries
- Promote partnership working across healthcare, acute services and social care
- Ensure safeguarding concerns are managed, including Best Interest Assessments and Deprivation of Liberty Safeguards
- Manage and investigate complaints
- Lead HR responsibilities, including recruitment, policy implementation and performance management
- Promote equality and reduce inequalities in access and outcomes across North West London
What’s required
Qualifications
- Master's degree or equivalent combination of post-graduate study, further training and experience
- Evidence of continuing professional education
Registration & licences
- Current NMC or HPC registration
Experience
- Significant experience leading and managing clinical teams
- Experience with budgets, business planning and cost improvement programmes
- Experience in stakeholder negotiation and consultation
- Experience of complex, multi-disciplinary team working
- Experience co-ordinating and delivering care for people with complex, long-term needs
- Experience with service development and transformational change
Skills & knowledge
- Detailed knowledge of the NHS, including local and national strategic plans
- Knowledge of current health care policy and its relevance to service delivery
- Understanding of health inequalities and their impact on clinical outcomes
- Highly effective communication, facilitation and negotiation skills
- Ability to analyse and interpret data for performance management and service improvement
- Knowledge of the NMC Code of Professional Conduct
Other
- Computer literacy
Nice to have
- Qualification in healthcare leadership
- Qualification in quality improvement methodology
- Experience building networks with external agencies
- Clinical experience in community or primary care
- Experience with project management
What’s offered
- Competitive employment package
- Support for development and training
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Contact Details:
The Methodist Church in Britain Recruitment Team
