Care Navigation Lead - Patient Experience in City of London

Care Navigation Lead - Patient Experience in City of London

City of London Full-Time On-site
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The Chislehurst Partnership is seeking a Patient Services Manager to lead its Care Navigation Team across both sites. You will oversee 30 Care Navigators and two Assistants, managing rotas, recruitment, appraisals and daily service delivery while handling patient feedback, complaints and NHS App promotion.

Experience supervising a healthcare, customer service or administrative team is essential; confidentiality and information governance are paramount.

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Contact Details:

The Methodist Church in Britain Recruitment Team