Secure transport assistant post with Nerams Ltd, an independent ambulance service working with the NHS, focused on mental health patients. The role covers safe, tailored transport for patients with complex needs, including complex mental health conditions, to appointments and assessments. Initial classroom training is provided, so secure transport experience is desirable rather than required. Fit depends on a full manual driving licence and meeting DVLA group 2 standards.
What the job involves
- Caring for and safely transporting mental health patients
- Supporting patients with complex needs, including complex mental health conditions, with transport that is safe, secure and tailored to their requirements
- Ensuring timely transport to and from hospitals, treatment centres, day units and other places of care
- Assessing risks and adopting safe working practices to reduce harm to patients, self, colleagues and others
- Transporting patients for assessment or treatment from the community, hospitals or prisons
- Working alongside specialist transport staff, police, mental health services and other healthcare professionals
What’s required
Qualifications
- PMVA training
- RNR training
Registration & licences
- Full manual car driving licence with at least 1 year's driving experience and fewer than 6 penalty points
- Meeting Nerams fitness and health standards, including DVLA group 2 driving standards
Experience
- Working with the public or in public involvement
Skills & knowledge
- Sound customer care skills
- Handling traumatic, emotional and distressing situations
- Dealing with a range of patient conditions, some of which can be distressing
- Flexible, adaptable and tactful
- Caring, empathetic and diplomatic, with a mature attitude
- Trustworthy and approachable
Checks & eligibility
- Minimum age of 21
Other
- Good attendance record
- High personal hygiene and wearing supplied uniform as directed
Nice to have
- Experience working with mental health service users
- Experience in a secure transport setting
What’s offered
- Initial classroom training provided, covering patient care, clinical practice, mental health and restraint
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Contact Details:
The Methodist Church in Britain Recruitment Team
