This bank post sits in the Admin and Receptionist relief team at Derbyshire Community Health Services NHS Foundation Trust, covering hospitals, health centres and clinics. The core of the work is front‑of‑house reception and administration: greeting visitors, handling calls, managing appointments, registering patients and supporting clinical teams such as podiatry and physiotherapy. Shifts are offered as needed, and the post‑holder chooses which shifts and sites to cover, so hours fit around other commitments. Visa sponsorship is not offered, so applicants need an existing right to work in the UK.
What the job involves
- Greet and direct visitors and patients
- Answer telephone calls and respond to enquiries
- Manage patient appointments
- Register patients
- Support clinical teams, including Podiatry and Physiotherapy
- Handle cash and banking
- Order supplies
- Manage incoming and outgoing mail
- Monitor waiting lists
- Maintain tidy public areas
- Maintain records and provide general administrative support
- Cover other clinics and health centres when required
What’s required
Qualifications
- GCSE English language at grade B or above
- Formal IT or computer qualification
Experience
- Previous customer experience
Skills & knowledge
- Understanding of confidentiality
- Excellent communication and interpersonal skills
- Works on own initiative or as part of a team
Checks & eligibility
- Right to work in the UK without sponsorship
Nice to have
- Customer care qualification
- Knowledge of System One
What’s offered
- Flexible working with no fixed hours
- Choice of which shifts and sites to cover
- Full training provided
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Contact Details:
The Methodist Church in Britain Recruitment Team
