This Senior Healthcare Support Worker post sits in the Specialist Gynaecology Outpatients department at Ashford & St Peter's Hospitals NHS Foundation Trust. The role supports patient care, chaperoning, and the set-up of specialist clinics such as colposcopy, outpatient hysteroscopy and urodynamics, working under a registered nurse's supervision. Shifts are mainly Monday to Friday to cover clinics, with some late afternoons and occasional Saturdays. Candidates need a Level 3 qualification and the Care Certificate, and experience in an outpatient diagnostic setting.
What the job involves
- Check patients in, record them on the electronic patient record, and keep them informed of waiting times
- Carry out routine pre-consultation tests such as urine and pregnancy tests, weight and BMI, blood pressure and pulse
- Chaperone patients during clinical procedures and assist with examinations, invasive procedures and treatments
- Set up specialist gynaecology and urogynaecology clinics with attention to infection control and equipment safety
- Assist clinicians in flexible cystoscopy, urodynamics, outpatient hysteroscopy, colposcopy, two-week-rule clinics and transvaginal scans
- Carry out assigned direct patient care under a registered nurse's supervision and manage an allocated clinic under non-direct supervision
- Help patients with personal care and hygiene, using moving and handling aids where needed
- Escort patients to other departments and move specimens and health records
- Report complaints, incidents, near misses and equipment faults, completing Datix reports
- Keep clinic rooms and patient areas clean, check equipment daily and stock clinic rooms
- Follow the infection control policy and hand hygiene standards, and take part in clinical audits
- Undertake venepuncture once training and competency are signed off
Qualifications
- Recognised Level 3 qualification
- Level 2 or equivalent in English and Maths
- Care Certificate achieved through the NHS
Experience
- Experience working in an outpatient diagnostic clinic setting
- Competency in supporting outpatient gynaecology and urogynaecology diagnostic procedures and treatments
- Higher competency in supporting outpatient flexible cystoscopy and surgical treatments
Skills & knowledge
- Knowledge of the Trust's vision and values
- Understanding of gynaecology and urogynaecology procedures
- Basic IT skills
- Achieve competency in venepuncture
Other
- Positive attitude to women's health
Nice to have
- Level 3 Health and Social Care qualification
What’s offered
- Full range of NHS benefits and discounts
- Continuous professional development
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Contact Details:
The Methodist Church in Britain Recruitment Team