A Medical Secretary post at the C & E Centre, within Essex Partnership University NHS Foundation Trust's mental health services, supporting a Consultant and their clinical team. The work covers clinic letters and discharge summaries, diary and meeting arrangements, case-note processing and calls from patients, many with neuro-developmental conditions. The post is front-line, working unsupervised under pressure across 37.5 hours a week. NVQ Level 3 or equivalent experience is required.
What the job involves
- Produce clinic letters, discharge summaries, reports and minutes from dictation, audio, shorthand or copy typing
- Provide secretarial and administrative support to the Consultant and their team, including office cover
- Act as first point of contact for patients, carers and staff by telephone, including patients with neuro-developmental conditions
- Pass accurate patient information to the Consultant and relay clinical advice on their instructions
- Process discharge case notes, allocate them to clinicians and arrange follow-up appointments and referrals
- Maintain the Consultant's diary and arrange meetings, rooms, agendas and papers
- Arrange investigations and admissions, ensuring results reach the Consultant
- Act as minute secretary at meetings, case conferences and working groups
- Manage and prioritise own workload, reacting quickly to urgent situations and signposting patients in crisis
- Maintain electronic patient records and filing systems, and handle post, email and telephone enquiries
- Provide secretarial cover for other Consultant teams and support induction of new staff and trainee doctors
- Process leave applications and Consultant expense invoices
Qualifications
- GCSE maths and English or equivalent
- NVQ Level 3 business administration or equivalent experience
Experience
- Previous experience in an administrative or secretarial environment
Skills & knowledge
- Excellent secretarial and communication skills
- Ability to work unsupervised and under pressure
- Ability to deal sympathetically with patients and relatives affected by mental health problems
- Flexible, organised team player
Nice to have
- Recognised medical secretary qualification, such as AMSPAR
- Previous NHS experience
- Previous medical secretarial experience in mental health or another NHS setting
- Experience using clinical systems
- Audio typing or minute-taking skills
- Experience in a similar role
What’s offered
- 27 days holiday plus bank holidays, rising to 33 days after 10 years' service
- Pension contribution of up to 14.5% of pensionable pay
- Staff discounts, including Blue Light Card and NHS offers
- Interest-free season ticket loans
- Flexible working available from day one for most roles
- Bank shifts to supplement income
- Job share applications welcomed
- Mental health and wellbeing services, occupational health advice and counselling
#J-18808-Ljbffr
Contact Details:
The Methodist Church in Britain Recruitment Team
