This bank post sits within Support Services at Moya Cole Hospice, a team that combines transport with upkeep of the premises. The work centres on driving: taking patients to appointments and home visits, and moving supplies and equipment around the hospice. It also carries a maintenance remit, from responding to requests across departments to servicing buildings and grounds, PAT testing and keeping the equipment register. A full clean UK driving licence and GCSE-level English and numeracy are needed, with prior face-to-face customer service experience.
What the job involves
- Transport patients to and from the hospice, and convey them to hospital appointments and home visits
- Collect and deliver hospice supplies, equipment and resources
- Carry out general maintenance requests from all departments
- Service and repair the hospice buildings, equipment and grounds
- Liaise with external contractors where required
- Complete weekly, monthly and quarterly checklists
- Carry out PAT testing and manage the equipment register
- Maintain vehicle upkeep and report on vehicle maintenance
- Set up rooms for meetings
- Work to health and safety standards in line with hospice policy
Qualifications
- English literacy and numeracy at GCSE level or equivalent
- Computer literacy in Outlook, SharePoint and basic Excel
Experience
- Proven face-to-face customer service experience
- Experience handling sensitive, confidential information with discretion
- Some experience of basic maintenance and repair tasks
Skills & knowledge
- Excellent communication and interpersonal skills with a compassionate, professional manner
- Strong organisation and attention to detail
- Calm, empathetic approach with patients, families and visitors
- Flexible, reliable and team-oriented, willing to support wider hospice activities
Checks & eligibility
- Full clean UK driving licence and ability to drive hospice vehicles under the motor insurance policy
Nice to have
- Administrative experience, ideally in a healthcare setting
#J-18808-Ljbffr
Contact Details:
The Methodist Church in Britain Recruitment Team
