This new Environmental Services Team Leader post sits within the Contracts (Leisure, Waste and Environment) service at Charnwood Borough Council. The job centres on overseeing the environmental services contract, supervising contractors against local performance indicators, and handling resident complaints and advice on waste, recycling and street cleansing. It was created after a service review tied to the new food waste collections across the borough, and offers agile working. Successful candidates need substantial supervisory experience in environmental management and a valid UK driving licence with access to a vehicle.
What the job involves
- Oversee the environmental services contract and ensure contractual compliance
- Supervise and monitor relevant contractors against local performance indicators
- Advise residents on the most effective use of waste, recycling and street cleansing services
- Deal with complaints, using negotiation to resolve them
What’s required
Qualifications
- Relevant qualifications in environmental management
Experience
- Significant supervisory experience leading a team
- Experience in waste management, environmental services and contract monitoring
- Strong customer service background, including leading a team
Skills & knowledge
- Excellent negotiation skills
- Outstanding organisational skills, including strategic planning of service delivery across the calendar year
- Multitasking in a fast-paced environment with a positive can-do attitude
Checks & eligibility
- Valid UK driving licence
- Access to a vehicle for site visits and customer meetings across the borough
What’s offered
- Agile working combining home and office-based environments
- 35.5 to 40.5 days annual leave including bank holidays, depending on continuous service
- Local Government Pension Scheme
- Free parking at the Southfields office
- Local leisure centre discounts
- Staff shopping and travel discount scheme
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Contact Details:
The Methodist Church in Britain Recruitment Team
