This Centre Operations Administrator post sits in the Venture Development team and supports Think Tank, the University of Lincoln's business hub for start-up and growing companies. The job centres on front-of-house work: answering enquiries, running reception and the switchboard, handling mail and parcels, managing meeting room bookings, and opening and closing the buildings as a key holder. The post is customer-facing and asks for willingness to work occasional early or evening events. An NVQ Level 2 or equivalent is required.
What the job involves
- Deliver customer service to tenants, visitors, students and staff
- Act as first point of contact for enquiries
- Run reception
- Handle the switchboard, mail and parcels
- Manage meeting room bookings
- Open and close the centres as an authorised key holder
- Support health and safety through routine building checks
- Support tenant onboarding
- Support events management
- Help create a welcoming, professional environment where tenants can grow their businesses
What’s required
Qualifications
- NVQ Level 2 or equivalent
Experience
- Experience of delivering high-level customer service to internal and external customers
Skills & knowledge
- Good administrative and communication skills
- Ability to work unsupervised
- Organised, accurate and adaptable
Other
- Passion for excellent customer experience and pride in high-quality service
Nice to have
- Experience of a fast-paced reception role
- Experience working with commercial clients
- Experience using Microsoft Office
- Experience using social media
- Willingness to work occasional flexible hours, such as breakfast or evening events
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Contact Details:
The Methodist Church in Britain Recruitment Team
