This Radiotherapy Aide post sits in the radiotherapy department at The Royal Marsden NHS Foundation Trust. The work is mainly reception and clerical: welcoming patients and escorts, recording attendance, and booking treatments with radiographic staff. It suits part-time applicants, with routine weekday hours and a few planned weekend shifts a year, plus flexible cover for gap-day service. Computer skills and GCSE English and maths at grade 4 or above are needed.
What the job involves
- Provide reception and clerical support to the radiotherapy department
- Greet patients and their escorts in a friendly, professional way
- Record patient attendance on the appointment system
- Make radiotherapy treatment bookings with radiographic staff
- Arrange patient appointments and summaries, and help arrange hospital transport and outpatient clinic appointments
- Give patient support to assist the patient pathway
- Work flexible hours to support service provision
- Help keep the department safe, welcoming and well organised
What’s required
Qualifications
- General education to GCSE grade 4 or equivalent
- GCSE English Language and Maths grade 4 or equivalent
Experience
- Experience of client-facing roles
- Experience of working with computer systems to manage bookings or similar
Skills & knowledge
- Use initiative and work with minimal supervision
- Make decisions and prioritise own workload
- Computer literate with keyboard skills
- Organise and maintain records
- Share information and work collaboratively in a team
- Good interpersonal skills, liaising with multidisciplinary team members in written and spoken English
Other
- Commitment to customer care initiatives
- Commitment to personal development
- Work bank holidays or weekends on a volunteer or rotational basis to cover gap-day service
- Work non-standard hours between 8:00 and 20:00 as the service requires
- Work flexibly in a fast-changing, physically and emotionally demanding environment
Nice to have
- Level 3 or higher education or training
- Evidence of previous admin and clerical roles
- Experience in a hospital environment
What’s offered
- Wide range of staff benefits
- Learning and development opportunities
- Clear career pathways
- Flexible working requests welcomed from point of hire
- Opportunities to work flexibly across a range of areas and specialities
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Contact Details:
The Methodist Church in Britain Recruitment Team
