A Careline Support Co-ordinator post in the Independent Living Service Team at South Derbyshire District Council, with two permanent posts available. The work is housing-related support for older and vulnerable residents across the district, building structured support plans and signposting people to other agencies and sources of help. Post-holders also join a shared out-of-hours on-call rota, which can mean helping fallers off the floor or responding to ill health emergencies. A car is essential for visiting residents, and experience is preferred but training is provided.
What the job involves
- Provide housing-related support to older and vulnerable residents across South Derbyshire
- Work with customers to understand their needs through a structured support plan
- Give advice and solutions to customers' housing or support problems
- Signpost residents to agencies, groups and other sources of help
- Attend out-of-hours calls on a shared on-call rota
- Help fallers off the floor using specialist lifting equipment
- Respond to ill health emergencies out of hours
- Visit customers across the district
Skills & knowledge
- Self-motivated and flexible, able to work with minimum supervision
- High customer care standards
- Excellent communication skills
- Excellent organisational skills
- Ability to stay calm under pressure
- Able to work on own initiative and as part of a team
Other
- Fully mobile, with own car essential
Nice to have
- Experience in this type of role
What's offered
- Full training provided
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Contact Details:
The Methodist Church in Britain Recruitment Team
