Cancer Care Navigator

The Cancer Care Navigator post sits within the Clinical Nurse Specialist team and covers urology patients from diagnosis onward at the Royal Wolverhampton NHS Trust. The core of the work is Holistic Needs Assessments, tailored information and emotional support, and signposting patients and carers to other services. Contact is frequent and varied, by phone, face to face, in the community and on wards and clinics. Fit depends on GCSE maths and English and a diploma or relevant healthcare experience.

What the job involves

• Conduct Holistic Needs Assessments using the Somerset Cancer Register and the HNA tool, documenting them on the computer
• Provide tailored information, guidance and signposting to patients and carers
• Deliver support by telephone, face to face, in community outreach and on wards and outpatient settings
• Act as a point of contact for patients and support their self-management
• Coordinate the transfer of care between services, including primary and secondary care
• Work alongside Clinical Nurse Specialists to coordinate patients across all stages of treatment
• Refer patients to other team members after discussion with the Clinical Nurse Specialist
• Work with multidisciplinary teams, other departments and external organisations, including charities
• Assist in organising Health and Wellbeing events to promote self-management
• Attend local Bladder & Prostate Cancer support groups
• Communicate sensitive information with dignity, empathy, confidentiality and emotional intelligence
• Demonstrate a broad understanding of cancer treatments offered at RWT and tertiary centres

Qualifications

• GCSE passes at A to C in maths and English
• Diploma level education and/or relevant healthcare experience

Experience

• Experience using data management or IT systems

Skills & knowledge

• Excellent written and verbal communication skills

Nice to have

• Knowledge of cancer pathways

What’s offered

• Flexible working requests considered from all applicants

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