Full-time medical secretary post in the cardiology clinical administration secretarial team at Royal Papworth Hospital NHS Foundation Trust. Core work is transcribing clinical correspondence, managing waiting lists and pathway tracking, keeping records and diaries, and handling referral to treatment data. The team works across two sites, mainly Kingfisher House with some time at the Cambridge hospital, and remote working for part of the week follows full training. Audio-typing and minute-taking experience are essential, as is keyboard skill at RSA Level 2/3.
What the job involves
- Transcribe clinical correspondence using audio typing
- Add patients to the waiting list
- Track patients through the pathway to meet oncology waiting times
- Manage referral to treatment (RTT) records
- Communicate with patients, relatives and multidisciplinary teams
- Manage diaries
- Maintain accurate records and input data into patient systems
- Provide clear and timely information to internal and external stakeholders
- Maintain patient confidentiality and professionalism
- Take minutes once trained
Qualifications
- Keyboard skills to RSA Level 2/3 or equivalent
- Level 2 or equivalent in English and maths
- Level 3 or equivalent qualification or experience in administration or customer service
Experience
- Previous experience of Microsoft Office applications
- Knowledge of secretarial or administrative procedures and systems
- Previous experience of working in an office environment
- Previous experience of minute taking and audio typing
- Experience of working as part of a multidisciplinary team
Skills & knowledge
- Communicating sensitive information to colleagues, patients and relatives
- Close attention to detail and quality in own written and electronic work
- Organising, prioritising and adjusting own workload to departmental priorities
- Problem solving to assist patients, carers and staff
- Sharing knowledge and skills with other team members
Other
- Treating staff and hospital information confidentially
- Demonstrating the Trust values of compassion, excellence and collaboration, and a commitment to equality, diversity and inclusion
- Awareness of health, safety and security, including safe use of equipment
Nice to have
- Previous experience of working in the NHS
- Previous experience of using medical terminology
What’s offered
- Remote working for part of the week once fully trained
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Contact Details:
The Methodist Church in Britain Recruitment Team
