Six-month fixed-term post in the Clinical Administration Secretarial Team within Cardiology at Royal Papworth Hospital NHS Foundation Trust. The work covers audio-typing, transcribing clinical correspondence, updating waiting lists, tracking patients against oncology waiting times and managing referral to treatment records. The post is split between two sites, with remote working possible for part of the week once trained. Fit turns on keyboard skills and prior audio-typing and minute-taking experience.
What the job involves
- Audio-typing
- Transcribing clinical correspondence
- Tracking patients through the pathway to meet oncology waiting times
- Adding patients to waiting lists
- Maintaining accurate records and inputting data into patient systems
- Managing referral to treatment (RTT) processes
- Communicating clear, timely information to patients, relatives, multidisciplinary teams and internal and external stakeholders
- Diary management
- Minute-taking, following training
Qualifications
- RSA keyboard skills at Level 2 or 3, or equivalent
- Level 2 English and maths, or equivalent
- Level 3 qualification in administration or customer service, or equivalent experience
Experience
- Previous experience of using Microsoft Office applications
- Previous experience of working in an office environment
- Previous minute-taking experience
- Previous audio-typing experience
Skills & knowledge
- Knowledge of secretarial or administrative procedures and systems
- Communicating sensitive information confidentially to colleagues, patients and relatives
- Close attention to detail in written and electronic communication and record storage
- Organising, prioritising and adjusting own workload to departmental priorities
- Personal problem solving to assist patients, carers and staff
Other
- Working as part of a multidisciplinary team and sharing knowledge with colleagues
- Maintaining the quality of own work and encouraging others to do so
- Commitment to equality, diversity and inclusion, and to the Trust values of compassion, excellence and collaboration
- Awareness of health, safety and security, including safe use of equipment and resources
Nice to have
- Previous experience of working in the NHS
- Previous experience of using medical terminology
What’s offered
- Possible remote working for part of the week once fully trained
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Contact Details:
The Methodist Church in Britain Recruitment Team