The Administrative Assistant post sits in the Cambridge team of National Deaf CAMHS, within South West London and St George's Mental Health NHS Trust. The work centres on keeping patient records up to date on RiO, handling referrals and enquiries, and booking BSL and spoken language interpreters. It supports deaf children across the East of England, with occasional remote cover for Kent and London, and offers BSL and deaf awareness training. Candidates must reach BSL Level 2 within three years; visa sponsorship is not available.
What the job involves
- Keep computerised patient records maintained and updated
- Upload and scan documents onto the RiO care records system
- Handle new referrals and forward them to the team for triage
- Process new referrals under instruction from clinical staff
- Book spoken language and BSL interpreters for team members
- Respond to direct, telephone, minicom and email enquiries from patients, relatives, services and clinicians, and pass messages to staff
- Reply to written and email communication from families and colleagues
- Implement, maintain and update systems for patient notes, RiO, stationery and stock
- Arrange destruction of confidential material as necessary
- Report maintenance and health and safety problems at the team base
- Provide occasional remote admin cover for the Kent and London NDCAMHS teams
Qualifications
- NVQ Business Administration level 2 or 3, or willingness to work towards it
- GCSE English or equivalent
- BSL qualification up to Level 2, or obtained through study within 3 years of appointment
Experience
- Demonstrable and strong experience of administrative and secretarial work, managing a busy workload
Checks & eligibility
- Evidence of right to work in the UK
Nice to have
- Evidence of continuing education
- NVQ Business Administration level 2 or 3
- ECDL
- British Sign Language (BSL) Level 1 or 2
- Experience of working in an NHS setting or similar large organisation
- Supervisory experience in an administrative or clerical environment
What’s offered
- Flexible working
- Career development
- Full BSL and deaf awareness training
- BSL interpreter support as required
- Opportunity to learn about deaf culture
- A variety of employee benefits
#J-18808-Ljbffr
Contact Details:
The Methodist Church in Britain Recruitment Team
